Criterion Loss Adjusters - Escape of Water

Project Details

Following a large escape of water at the customers property from a faulty cold water pipe in the upstairs bathroom ceiling. It was determined by Johns of Nottingham and the appointed drying company that damage had been caused to all rooms on the first floor and various rooms on the ground floor. After a multi week drying programme had concluded, it was now time for Johns of Nottingham to reinstate the property.

The water damage affected most rooms at low level meaning that all woodwork including: skirting boards, architraves, doors and frames all needed to be removed and replaced. The bathroom ceiling collapsed on all sanitary ware items and damaged the suite in different areas. It was established at the surveyors visit that we would need to replace the bathroom suite. However, we could possibly repair the existing wall and floor tiles which meant it would not be required for ourselves to hack off all the existing tiles and replace with new. We did manage to repair the tiles in situ to the customers delight.

A full redecoration to the property followed once the building works were completed and the customer had this to say once we finished all of the works...

Hello Steve, I never thought this day would come be my beautiful home is all restored and back to normal Thank you and all your team of workers for a job well done I am one very happy customer tell the insurance company! Dale has been today to finish the bathroom - looks as good as new. He’s been unbelievable - the time trouble and care they both have both taken to ‘save’ my bathroom - I can’t say how grateful we both are. They have been a pleasure to deal with . Their workmanship is second to none - from sorting the bathroom to fitting the skirting and all the many doors First class 😀 I would recommend you/ them to anybody. Thank you !
Policy Holder